Good managers are skillful managers. They have the ability to utilise a number of management skills in order to get the results they want from the staff. Here is a list of 5 management skills you can use to improve your management day.
It has been said that delegation is the art of good management. But it is also the one management skill that is lacking in most manager’s repertoires. It is quite common for a manager to initially delegate a task to a member of staff and then take said task over if the staff member isn’t doing it to the required standard or within the required time frame. Big mistake! Delegation means delegation and it is important that employees know that when they have been delegated a task, they are expected to complete it to an acceptable standard and in a timely manner.
Got a diary? We hope so. Do you use it? We really hope so. Management isn’t stress free but the stress can be reduced if time is managed effectively. Often the problem is that certain time sensitive tasks may be dependent on the completion of other tasks that are being performed by a particularly slow member of staff. What do you do? Take over? No (see above). In this case choosing the right staff member for the right job can be a good idea (if not a necessity). But, in truth, a little planning would possibly have solved the problem from the outset. Which leads nicely on to…
What do you need to do? When do you need to do it? Who do you need to do it? These are all questions that should go through a manager’s mind at the start of every day. You should sit down and list the day’s duties and to whom they will be delegated. If possible, really structure your day by noting the time when these tasks are supposed to begin and the time when they should end. Keeping this discipline will really help you to feel in control of your site and your staff.
A really important skill. Motivation can come in different forms, ranging from the stick of disciplinary action to the carrot of a bonus. But be aware that whatever you choose, there will always be a consequence. If you are too hard-headed, the staff may become resentful of you. If you are too soft, they may take advantage. Bonuses frequently cause undesired effects whilst no bonus at all can be really demoralising. So choose your motivations carefully.
To persuade is to invade, as the saying goes (actually we just made that up). The art of persuasion is an incredibly difficult management skill to master. As manager you are leading a team by prescription. You have various measures at your disposal if your employees don’t do as you desire. But (and this is a big but), the staff need to buy in to what you are doing. They need to be persuaded as to the validation of the cause. Don’t take this to mean that actions have to be approved by the members of staff but over a period of time they will need to know that the tasks they perform are relevant and have a meaning.
Having various management skills at your disposal will allow you to be more relaxed in your role knowing you are in full control of yourself and your team. Actively try and master these skills and see where it takes you.
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